Terms & Conditions

In these Terms & Conditions, the following terms shall have the meanings set out below unless the context requires otherwise:

2.1 To register and maintain an Account on totod5, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout your membership:

• You are an individual person (not a corporation, partnership, trust, or other legal entity).
• You are at least 21 years of age at the time of registration and on every subsequent occasion that you access the Platform.
• You are accessing the Platform from a jurisdiction where doing so is not prohibited by applicable law.
• You are not a current employee, director, officer, or contractor of the Company, nor an immediate family member of any such person.
• You have not previously been excluded from the Platform, nor had an Account suspended or permanently closed by totod5 for breach of these Terms.
• You are acting on your own behalf and not as an agent or nominee for any third party.

2.2 totod5 reserves the right to verify your eligibility at any time and to request supporting documentation. Failure to provide satisfactory documentation within a reasonable period may result in Account suspension.

3.1 Each individual is permitted to hold one Account only on the totod5 platform. Operating multiple Accounts — whether under your own name or under alternative identities — is a material breach of these Terms and will result in the permanent closure of all associated Accounts and the forfeiture of any balances held therein.

3.2 When registering, you agree to provide accurate, current, and complete information, including your full legal name, date of birth, residential address in Indonesia, and a valid email address. You agree to promptly update this information if it changes.

3.3 totod5 may, in its sole discretion, decline to accept a registration application without being required to provide a reason.

3.4 You are solely responsible for maintaining the confidentiality of your username and password. You agree not to share your login credentials with any third party. If you have reason to believe that your Account has been accessed without your authorization, you must notify totod5 support immediately.

3.5 totod5 will never contact you to request your password via email, live chat, WhatsApp, or any other channel. Any communication purporting to come from totod5 and requesting your password should be treated as fraudulent and reported to [email protected] immediately.

3.6 Account registration constitutes your unconditional acceptance of these Terms & Conditions, our Privacy Policy, and any supplementary rules published on the Platform from time to time.

4.1 All deposits to a totod5 Account are denominated and processed in Indonesian Rupiah (IDR). totod5 does not accept deposits in foreign currencies.

4.2 The following payment methods are currently accepted for deposits:

• Bank Transfer: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, Bank Permata, BSI (Bank Syariah Indonesia)
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

4.3 Minimum and maximum deposit amounts are set out on the Platform's cashier page and are subject to change without pri or notice. Current limits are displayed at the time of transaction.

4.4 Deposits are generally credited to your Account instantly or within a few minutes of confirmed bank or e-wallet transfer. totod5 is not responsible for delays caused by your bank or payment provider.

4.5 You confirm that all funds deposited into your totod5 Account originate from legitimate sources and that you are the lawful owner of the payment method used. Depositing funds derived from criminal activity is strictly prohibited and will be reported to relevant authorities.

4.6 totod5 reserves the right to refuse a deposit or request additional verification before crediting funds where there is a reasonable suspicion of fraud, money laundering, or other prohibited activity.

5.1 Withdrawals may only be made to a payment method registered in your own name. Third-party withdrawals are strictly prohibited and will not be processed.

5.2 Before processing any withdrawal, totod5 requires completion of the KYC (Know Your Customer) identity verification process. You will be required to submit:

• A copy of a valid government-issued photo identification document (e.g., KTP — Indonesian national identity card — or valid passport).
• Proof of your registered bank account or e-wallet ownership (e.g., a recent bank statement or e-wallet screenshot showing your name and account number).
• Any additional documentation that totod5 may reasonably request to verify your identity, source of funds, or account ownership.

5.3 totod5 targets a withdrawal processing time of 15 minutes to 3 business hours for verified accounts during standard operating hours (08:00–24:00 WIB). Processing times may be longer during peak periods or Indonesian public holidays including Idul Fitri and Idul Adha.

5.4 Withdrawal requests submitted outside standard operating hours will be queued and processed at the start of the next operating period.

5.5 Any active wagering requirements on Bonus Funds must be satisfied in full before a withdrawal may be processed. Real-money funds are always available for withdrawal, subject to KYC completion and minimum withdrawal thresholds.

5.6 totod5 reserves the right to conduct additional security checks on withdrawal requests above certain thresholds. These checks may extend processing times. The Company will communicate the reason for any delay to the Member.

5.7 Minimum and maximum withdrawal amounts are published on the Platform's cashier page and are subject to periodic revision.

6.1 totod5 may, from time to time, offer bonuses, free bets, cashback promotions, and other incentives to Members. Each promotion is governed by its own specific terms, which will be published on the Platform at the time the promotion is active.

6.2 General bonus conditions that apply to all promotions unless otherwise stated:

• Bonuses may only be claimed once per Member, per household, per IP address, and per device, unless the promotional terms explicitly state otherwise.
• Bonus Funds are subject to a wagering requirement. The specific multiplier (e.g., 5x, 10x, 20x) will be stated in the individual promotion terms.
• Wagering requirements must be met within the validity period stated in the promotion. Bonus Funds that remain unplayed after the validity period expires will be voided automatically.
• Not all games contribute equally to wagering requirements. Live casino games typically contribute 100%, while certain slot titles and other game categories may contribute at a reduced rate or not at all. Contribution rates are published on the promotions page.
• totod5 reserves the right to void any bonus and associated winnings if it determines that a Member has engaged in bonus abuse, including but not limited to: arbitrage betting, low-risk or zero-risk wagering strategies designed to fulfill wagering requirements without genuine play, or use of multiple accounts to claim the same promotion.

6.3 Participation in any promotion is voluntary. Declining a bonus offer has no bearing on your standing as a Member or your access to Platform features.

6.4 totod5 reserves the right to modify, suspend, or withdraw any promotion at any time. Where reasonably practicable, Members will be notified of significant changes via email or in-platform notification.

7.1 All bets placed on the totod5 platform are subject to the specific rules applicable to the relevant sport, event, game, or market. These rules are published on the Platform and incorporated into these Terms by reference.

7.2 A bet is confirmed only once the Platform has issued a bet confirmation number or slip. totod5 is not liable for bets that fail to confirm due to technical issues on the Member's side, including but not limited to internet connectivity failures or browser errors.

7.3 totod5 reserves the right to void a bet where:

• The bet was accepted due to a manifest error in odds, lines, or event data.
• The event to which the bet relates is cancelled, abandoned, or otherwise unable to produce a result under the applicable betting rules.
• There is credible evidence that the integrity of the event has been compromised (e.g., match-fixing).
• The bet was placed in violation of these Terms or the relevant game-specific rules.

7.4 In the case of a voided bet, the original stake is returned to the Member's Account balance. No additional compensation is provided.

7.5 Odds and lines on the sportsbook — including Asian Handicap (voor bola, a spread-betting format popular among Indonesian bettors) and mix parlay (multi-leg accumulator bets) — are subject to change at any time prior to bet confirmation. The odds displayed at the moment of bet confirmation are the odds that apply.

7.6 Maximum payout limits per bet, per day, and per market category are published on the Platform and may be revised at any time. totod5 will not be liable to pay winnings in excess of the stated maximum payout for any single bet.

8.1 The following conduct is strictly prohibited on the totod5 platform. Any Member found to have engaged in prohibited conduct will have their Account suspended or permanently closed, any associated winnings voided, and funds forfeited where applicable:

• Fraud: Providing false information during registration or KYC, using stolen payment methods, or any other form of fraudulent activity.
• Money Laundering: Using the Platform to deposit, transfer, or withdraw funds derived from criminal activity, or to obscure the origin of funds.
• Collusion: Coordinating with other Members, players, or third parties to gain an unfair advantage in any game or betting market.
• Use of Automated Systems: Using bots, scripts, artificial intelligence tools, or any automated system to place bets, interact with games, or abuse promotions.
• Multi-Accounting: Creating or operating more than one Account on the Platform, or assisting another person to do so.
• Unauthorized Access: Attempting to access another Member's Account, the Platform's back-end systems, or any restricted area of the site.
• Chargebacks: Initiating a chargeback, payment reversal, or dispute with your bank or e-wallet provider for a deposit that was legitimately credited to your Account.

8.2 totod5 cooperates fully with law-enforcement authorities and regulatory bodies in cases of suspected fraud, money laundering, or other criminal activity. Member account data may be disclosed to such authorities in accordance with applicable law and our Privacy Policy.

9.1 All content on the totod5 platform — including but not limited to the brand name, logo, website design, graphics, software, game interfaces, text, and data — is the intellectual property of the Company or its licensors and is protected by applicable intellectual property law.

9.2 Members are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal, non-commercial betting and gaming purposes in accordance with these Terms.

9.3 You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the Platform without the prior written consent of the Company.

9.4 Game content, including graphics, audio, and software, is owned by the respective game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft) and is licensed to the Company for use on the Platform. All game-studio intellectual property rights are reserved.

10.1 To the fullest extent permitted by applicable law, totod5 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Platform, even if totod5 has been advised of the possibility of such damages.

10.2 totod5's total aggregate liability to any Member for any cause whatsoever, whether in contract, tort, or otherwise, shall not exceed the total amount deposited by that Member to their Account in the 30 days immediately preceding the event giving rise to the claim.

10.3 totod5 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis.

10.4 totod5 is not responsible for any telecommunications or internet service failures that prevent a Member from accessing the Platform or placing a bet.

10.5 Nothing in these Terms shall limit or exclude totod5's liability for fraud, gross negligence, willful misconduct, or any other liability that cannot be excluded or limited under applicable law.

11.1 Termination by the Member: You may close your Account at any time by contacting totod5 support. Upon closure, any remaining real-money balance (after deducting any applicable Bonus Funds subject to incomplete wagering requirements) will be returned to you via your registered payment method, subject to KYC completion and minimum withdrawal thresholds.

11.2 Termination by totod5: totod5 reserves the right to suspend or permanently close an Account at its sole discretion, including where:

• A Member has breached any provision of these Terms.
• A Member has engaged in any prohibited conduct as described in Clause 8.
• totod5 has reasonable grounds to believe the Member poses a fraud or money-laundering risk.
• Continued operation of the Account would be unlawful or contrary to regulatory requirements.
• A Member requests self-exclusion under the Platform's responsible gaming tools.

11.3 Upon termination for breach of these Terms, totod5 may forfeit any balance held in the Account, including both real-money deposits and Bonus Funds. Where a balance is forfeited, totod5 will notify the Member and provide a summary of the reason for forfeiture.

11.4 Termination of your Account does not affect any rights or obligations that accrued prior to termination. Clauses relating to intellectual property, limitation of liability, and governing law shall survive termination.

12.1 These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which the Company is incorporated and licensed to operate. Details of the governing jurisdiction are available upon request from [email protected].

12.2 Any dispute arising out of or in connection with these Terms — including any dispute regarding their existence, validity, or termination — shall be submitted to the exclusive jurisdiction of the courts of the governing jurisdiction, subject to any mandatory consumer-protection provisions that may apply in Indonesia.

12.3 totod5 operates the Platform on an international basis and does not represent that the Platform or its services are appropriate or available in any specific jurisdiction. It is the Member's sole responsibility to ensure that their use of the Platform complies with the laws applicable to them in their place of residence.

13.1 totod5 reserves the right to amend these Terms & Conditions at any time. Where amendments are material, totod5 will notify existing Members via email or in-platform notification at least 7 days before the amended Terms take effect.

13.2 The current version of the Terms is always available on this page, with the "Last updated" date prominently displayed at the top. It is your responsibility to review these Terms periodically.

13.3 Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must close your Account prior to the effective date of the amendment.

14.1 If you have any questions about these Terms & Conditions, or if you wish to raise a dispute or complaint, please contact totod5 through one of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• WhatsApp: +62 811 9999 0000 (plain text — not a clickable link)
• Live Chat: Available through the Platform interface, 24 hours a day, 7 days a week, staffed by native Indonesian-speaking support agents.

14.2 totod5 aims to respond to all formal complaints within 3 business days (WIB). Complex cases may require additional time; a Member will be notified if this is the case.

14.3 For questions related to responsible gaming, account self-exclusion, or deposit limit settings, please refer to our dedicated Responsible Gaming page, or contact support directly.